Content operations · 4 min read ·
Running Arabic and English content side by side: a workflow for marketing teams
Most bilingual websites in the Kingdom start equal and drift apart. The English pages get updated; the Arabic pages fall behind, or the reverse. A year later the two versions say different things, and nobody is sure which one is right. The cause is almost never a lack of writers. It is the lack of a workflow.
By the IITWares Editorial Team, Jeddah
Treat Arabic and English as two first-class versions of the same content. Start every piece from one shared brief, write both versions in parallel rather than translating one from the other, keep a shared terminology list, review each language with a native editor, approve both together, and publish them on the same day. Track every page as a pair so neither language falls behind.
| Starting point | One shared brief, not a finished English draft |
|---|---|
| Writing | In parallel, by native writers in each language |
| Consistency | A shared terminology list and style guide |
| Approval | Both languages approved together |
| Publishing | Same day, linked with hreflang |
Why “write in English, translate later” fails
Translation produces a document that is accurate and rarely persuasive. The structure, examples and rhythm of the English carry over, and a native Arabic reader feels it immediately. It also creates a delay: the Arabic waits for the English to be final, then for the translator, then for review, and by the time it is published the English has changed again.
Search makes the problem worse. Arabic searchers use different words and ask different questions from English searchers. A translated page targets the English query in Arabic words — which is often not what anyone types. Our guide to Arabic keyword research explains the difference.
A workflow that keeps both languages equal
- One brief. The purpose of the piece, the audience, the key messages, the facts and figures, the call to action — and the Arabic and English search terms researched separately.
- Two writers, in parallel. Native writers produce each version from the brief at the same time. They share facts and structure, not sentences.
- Cross-check facts. An editor compares both versions for factual consistency: numbers, names, claims, dates.
- Native review. Each version is edited by a native speaker for tone and correctness.
- Approve together. Stakeholders approve both versions in one round. Legal and compliance review both.
- Publish together. Both go live the same day, linked with hreflang and the language switch.
Terminology and style
Keep one shared document listing how key terms are written in each language: product and service names, job titles, technical terms, and the words you deliberately avoid. Decide once whether a term stays in English, is transliterated, or has an Arabic equivalent — and stick to it. Add style decisions too: formality, how numbers and dates are written, whether to use Western or Arabic-Indic digits, how to write the company name in Arabic.
This list saves more review time than anything else, and it keeps chatbots, brochures and the website saying the same thing.
Track pages as pairs
Maintain a simple content inventory — a spreadsheet is enough — where each row is a pair: the English URL, the Arabic URL, the last update date of each, and the owner. When one version changes, the row shows the other is now behind. Review it monthly. Pages with no counterpart should be a deliberate decision, not an accident; if an Arabic page has no English equivalent, the language switch should say so rather than dropping the visitor on the homepage.
Using AI tools responsibly
AI writing tools are useful for drafting, summarising research and suggesting alternatives in both languages. They are not a substitute for native writers and editors, and they do make factual errors confidently. Use them inside the workflow — for a first draft from the brief, or to check consistency between versions — and keep a human responsible for every published word. Never publish machine output in either language without review.
Set up the CMS to help
- Link each page to its counterpart in the CMS, so editors can jump between them.
- Show a warning when one language is updated and the other is not.
- Let each language have its own title, description, URL slug and images — not just translated fields.
- Generate hreflang automatically from the linked pairs.
Need Arabic and English content that reads natively in both? Our writers work in parallel from one brief. Tell us what you publish.
Questions
Frequently asked questions
Should we write Arabic content first or English first?
Neither. Start both from one shared brief and write them in parallel with native writers. Writing one first and translating it produces a version that reads like a translation and targets the wrong search terms.
Is translation ever acceptable for a bilingual website?
For legal terms, technical specifications and data, careful professional translation is appropriate. For marketing pages, articles and anything meant to persuade, write natively in each language.
How do we keep Arabic and English pages in sync?
Track each page as a pair in a content inventory with the last update date of each version, approve and publish both together, and review the inventory monthly for pages where one language has fallen behind.
Can we use AI to write Arabic content?
As a drafting aid inside a proper workflow, yes. Every published word should still be written or edited by a native speaker and checked for accuracy, because AI tools make factual and stylistic errors.
What is a terminology list?
A shared document recording how key terms, product names, titles and the company name are written in each language, plus style decisions such as digits and formality, so every writer and channel stays consistent.
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